Social media is broken

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Nov 132014
 

Wil_Wheaton_by_Gage_SkidmoreThinking on Wil Wheaton’s well-intentioned essay, here are some things that we know.

Anonymity is usually problematic. But the real issue isn’t anonymity. It’s actually “lack of persistent identity.” Anonymity can serve as a cover for bad behavior, because humans are deeply situational when it comes to ethical choices. We fall prey to disinhibition readily, and the biggest reason is “we don’t think we will interact with these people again.” It’s repeated interactions that drive trust, you see, and we behave well because we expect to be treated well in the future.

Anonymity can be very important for the marginalized, for whistleblowers, etc. But within their communities of trust they build reputation, including pseudonymous reputation.  The real issue is feeling free of reputation, which equals feeling free of consequence. That is where bad behavior comes from.

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Aug 122014
 

The tl;dr version is “go here for the talk.”

This past week I was in London, attending Wikimania 2014. Many thanks to Ed Saperia and the organizers for inviting me to speak, it was a highly illuminating experience.

I gave a talk about seeing the Wikipedia experience itself as a series of games: the game of being a reader, the game of editing (or attempting to edit) the content within, and the game of active participation in the community, in terms of working with its policies, its infrastructure, and so on.

Along the way, my intent was to basically toss a few hand grenades in the general vicinity of the foundations of Wikipedia, and in fact of the larger Wikimedia project. This is one of the most idealistic projects in all of human history, and a group of highly intelligent and altruistic people who are fortunately very open to self-examination. So I felt that maybe questioning some of the fundamental assumptions about how they saw themselves and their project was something healthy, and maybe something that would be extra-helpful if done by an outsider.

To make it extra fun, I tried to make the slides look like they were from an old print book.

You can find the slides as a slideshow or as a PDF, and even video of the talk, all here on this new page I have created. I also participated in a panel with a bunch of wonderful folks, on the broader topic of virtual communities. That video is also posted there.

I left the conference thinking a lot about complex systems thanks to lengthy chats with Yaneer Bar-Yam, and toying with the idea of reframing my various definitions of play and games as just “dealing with complexity.” About which more later, I am sure, as it continues to percolate.

Mar 152012
 

This is post #2,342 on this blog (not counting the dozens of articles, snippets, and presentations not in the blog database)… yet more of the over a quarter-million words written here since the site started in 1997 and the blog in 1998. And I have to admit, I tend to take for granted the idea that people have read all the stuff that matters, so they understand me when I throw around terms or assume that they know what my past writing on the topic is. Which is ludicrous, of course.

So I got asked on Twitter for a list of my juiciest game design posts, to serve as a central jumping-off point.

This was hard. But here’s a list of ones that I think are my best. Many of these are actually talks, rather than posts. These are usually in sort of rough reverse chronological order, but there’s plenty of places where they are just in the order I found them in, or random cut & paste order.

Feel free to list your own favorites in the comments. And if you haven’t seen some of these before, well, this is the best way to catch up on my overall beliefs and philosophies on games.

Theory of fun (cognition and games) and game grammar overview. This covers the very highest level structure of the thinking on these two interrelated subjects.

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Jun 302011
 

Warning: giant (4700 word) post on basic marketing principles, prompted by some recent discussion on a forum about what makes for a well-retaining game.

A lot of folks, especially in social, seem to use the word “retention” when they should think “conversion.” I tend to think of this as an emotional journey.

You can think of this sequence as going something like this:

  1. Sampling
  2. Converting
  3. Retaining
  4. Re-engaging

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Designing for community

 Posted by (Visited 15070 times)  Game talk  Tagged with: , ,
Feb 012011
 

Yeah, yeah, I’m writing about this again. 🙂

Tobold’s got a post on community in MMORPGs.

We can’t get to a really better community, where all the goodwill is felt from the bottom of the heart, without the players themselves contributing to that. I still remember my first day in Everquest, where a complete stranger helped me and even gave me a magic necklace, for no gain to himself. It is hard to blame developers for the fact that such behavior has become so rare.

Designers design the social environment by commission or omission. If they ignore it altogether, then there will be an accidental mishmash of features and the result is fairly unpredictable.  Mind you, this doesn’t mean that paying close attention to it is going to work well either. Players respond to the environment they are given.

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