make
better
games
Reinforcing
community tone
•You have great power
–Whoever you answer gets reinforced; your
attention is status
–Whoever you ignore gets marginalized
•Try to seem human
–Corporate/marketdroid speak turns people
off
–Use personal touches and humor
•Admit mistakes
–You have to seem human first, of course
–Buys you goodwill when you really screw
up
–Be HONEST