make
better
games
Troublemakers,
type I: verbal
•Can they become ombudsmen?
–Do they have a sub-community that sees them
as a leader?
–Do they have their own forums?
•Can they be ostracized?
–Must be seen to make public effort to communicate
–You’ll need to put on a show of sorrow when you
fail
–Make comments to 3rd party
about your sorrow too
•Do you have excuses for banning?
–Language is the most common